WELL-ESTABLISHED REPUTATION AMONGST LOCALS AS WELL AS INTERNATIONAL VISITORS WHO APPRECIATE THE BRAND’S GLOBAL STANDING, AS HERVE CORVEST, GENERAL MANAGER, CROWNE PLAZA MUSCAT, EXPLAINS.
TRAVEL TRADE MENA: Crowne Plaza Muscat offers a private beach for leisure travellers, as well as access to the capital’s main business and ministerial districts. How do these features shape the hotel’s main source markets?
HERVE CORVEST: One of the unique selling points of Crowne Plaza Muscat, compared to other nearby hotels, is the private beach. The benefit is getting a healthy mix of leisure and business [travellers]. Besides that, the location of the hotel provides guests with an authentic view.
TRAVEL TRADE MENA: With three other properties flying the Crowne Plaza flag in the Sultanate, why should someone opt for Crowne Plaza Muscat?
HERVE CORVEST: As a notion, the Crowne Plaza brand is at a very high level in the country due to a well-established position and trust. Guests have easy access when it comes to booking a holiday since they can book through the same booking tool via InterContinental Hotels Group (IHG)’s website. In addition, they can gain [points] on the company’s loyalty programme IHG Rewards, which enables travellers to benefit from these points by redeeming them.
TRAVEL TRADE MENA: Which were the achievements the management can be proud of at the property in the past months and which are the property’s main highlights that you count on?
HERVE CORVEST: Being a 35-year-old hotel in Oman, one of the first hotels in country, we are proud to be one of the top three hotels out of 38 on TripAdvisor’s ranking based on positive reviews that we are getting from guests. This is due to our great teamwork [that results in] efficient and effective services and well-trained colleagues.
TRAVEL TRADE MENA: What are your priorities for the remainder of the year?
HERVE CORVEST: The hotel has [recently] completed renovations. All rooms have been renovated to a high standard, therefore, we are glad and pleased to serve guests with very high quality services and food. Being a well-known hotel in the country and receiving high esteem from guests, we will continue the win-win relationship with our guests